Privacy Policy

Propane.Pro maintains strict customer information privacy policies and uses state of the art technologies to safeguard customer information and communications from unauthorized intrusions.

Propane.Pro recognizes that the growth of online services, including Internet services, has created additional privacy concerns, particularly for consumers.

Online privacy concerns focus on the protection of "customer identifiable" information which an individual or other customer reasonably expects to be kept private. As the term suggests, "customer identifiable" information is information which can be associated with a specific individual or entity, including, for example, a customer's name, address, or telephone number, e-mail address, and information about online activities that are directly linked to them.

It is common practice and often a necessity for companies, governments, or other organizations to collect customer identifiable information in order to conduct business and offer services. For example, a telecommunications provider may collect customer identifiable information, such as name, address, telephone number, and a variety of other information in the course of billing and providing telephone service to a customer.

Some activities on the Internet follow very familiar patterns. Consumers signing up for an Internet access service, for example, are usually asked to provide name, address, telephone number and credit card and other information that is typical when the consumer orders a product or service. Similarly, business Web sites may ask visitors to supply information about themselves, particularly when information, services or merchandise are requested, but often simply to be able to better target the company's services to the customer's interests and requirements.

Propane.Pro has put in place the following Online Privacy Policy to protect customer identifiable information. This policy covers Propane.Pro and its subsidiaries, and applies to all customer identifiable information that Propane.Pro obtains when a customer registers for or uses the Propane.Pro service, including visiting a Propane.Pro owned and controlled Web site ("Propane.Pro Web Site").

Propane.Pro will not sell, trade, or disclose to third parties any customer identifiable information derived from the registration for or use of a Propane.Pro online service ' including but not limited to customer names and addresses ' without the consent of the customer (except as required by subpoena, search warrant, or other legal process or in the case of imminent physical harm to the customer or others).

Propane.Pro will collect and use customer identifiable information for billing purposes, to provide and change service, to anticipate and resolve problems with your service, or to create and inform you of products and services that better meet your needs. This means that Propane.Pro may use your customer identifiable information, in conjunction with information available from other sources, to market new services to you that we think will be of interest to you, but we will not disclose your customer identifiable information to third parties who want to market products to you.

A customer may choose not to receive direct marketing communications from Propane.Pro in connection with Propane.Pro online services. Upon such choice, Propane.Pro (a) will not contact that customer directly with marketing messages about Propane.Pro, and (b) will not use customer identifiable information obtained from that customer's registration for or use of an online service to contact that customer with marketing messages about any Propane.Pro products or services. A customer may choose not to receive such messages by e-mail, by mail, or by telephone.

Customer-identifiable information which a visitor volunteers at one of the Propane.Pro web sites to order Propane.Pro services other than online services will be protected just as if the information had been provided under more traditional ways of ordering that service.

Propane.Pro servers automatically gather information about which sites customers visit on the Internet and which pages are visited within the Propane.Pro Web Site. The company does not use that information except in the aggregate.

Propane.Pro has implemented technology and security features and strict policy guidelines to safeguard the privacy of your customer identifiable information from unauthorized access or improper use, and we will continue to enhance our security procedures as new technology becomes available.

The company will not read or disclose to third parties private e-mail communications that are transmitted using Propane.Pro services except as required to operate the service or as otherwise authorized by law.

Propane.Pro may also use customer identifiable information to investigate and help prevent potentially unlawful activity or activity that threatens the network or otherwise violates the customer agreement for that service.

Propane.Pro honors requests from customers for account information, for example, name, address, or billing information, and will correct any such information which may be inaccurate. Customers may verify that appropriate corrections have been made.

If you are a consumer with concerns about the Propane.Pro online privacy policy or its implementation you may contact us at [email protected].

Changes in Practices. Propane.Pro will keep this Policy current. The company will inform you of any changes that we make.

Thank you for helping us better protect your privacy.


You should assume everything on the Propane.Pro (Propane) site is copyrighted unless otherwise noted and may not be used without the express written consent of Propane. Propane neither warrants or represents that your use of the material displayed on the Propane site will not infringe rights of third parties. Any product, service, program, or technology described on the Propane site may be the subject of other intellectual property rights (including but not limited to copyright, trademark, or patent rights) owned by Propane. Any such right that is not expressly licensed herein is reserved by Propane.

Images of people or places displayed on the Propane site are either the property of, or used with permission by Propane. Use of these images by you or other third parties is prohibited.

Any unauthorized use of these images may violate copyright laws, trademark laws, the laws of privacy and publicity, and other applicable regulations and statutes.

Any product, service, program or technology described in any document published by Propane on this site may be the subject of other intellectual property rights owned by Propane. Any such right that is not expressly licensed hereunder is reserved by Propane.

Apart from your personal information (which is addressed in the Privacy Policy), any communication or material you send to the Propane site, electronically or otherwise, including but not limited to data, questions, comments, suggestions, or submissions is and will be treated as non-confidential and non-proprietary.

By using this site, you may Submit, or Propane may gather, certain limited information about you and your usage of the site.

There is no warranty that any information or service provided or referenced by this site is either merchantable or accurate, that such information or service will fulfill any of your particular purposes or needs, or that such information or service does not infringe on any third party rights. Except for any express warranties stated on this site, if any, the information and services provided or referenced on this site are provided “as is” and with all faults, and the entire risk as to satisfactory quality, performance, accuracy and effort is with the user.

So, while Propane uses reasonable efforts to include accurate and up-to-date information on Propane site, Propane.Pro makes no warranties or representations as to its accuracy. Propane may periodically add, change, or improve any of the information, products, services, programs, and technology described on the Propane site without notice. Propane assumes no liability or responsibility for any errors or omissions in the content of the Propane site.

In fact, your use of the Propane site is at your own risk. Neither Propane nor any other party involved in creating, producing, or delivering the Propane site is liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to, or use of, the Propane site. For example, Propane assumes no responsibility for, and will not be liable for any damages to or any viruses which may affect your computer equipment or other property on account of your access to, use of, or downloading from, the Propane site. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.

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